Can I Adjust The Instacart Tip?
Instacart is a service that delivers groceries operating in select cities. Apoorva Mehta founded the company.
Instacart relies heavily on its shoppers to provide quality customer service to customers who use the App or website for ordering groceries from local stores.
They have a tipping feature that allows you to appreciate the shopper’s hard work with a monetary tip at checkout time.
The tipping feature is available for all orders placed via the Instacart App or website.
When you get to the checkout, there will be a screen to choose how much you would like to tip your shopper.
The default option is set at $0, but feel free to increase this amount if you feel it’s appropriate.
Your total will then adjust based on the number of items in your order and how much you’ve tipped your shopper.
Can I Adjust The Instacart Tip?
Yes. You can adjust the Instacart tip without resetting the balance. The procedure is as follows:
1) To get into the “Instacart Expressions” screen, go to “Payment Options” in your Orders section (on a mobile phone), then click on the gear icon next to “Expressions.”
2) On the “Instacart Expressions” screen, click on “+ Expressions.”
3) Once you have clicked “+ Expressions,” type in a name for your expression followed by “(tip)”
– For example, if you wanted an expression named “10% tip”, you would type in “10% tip(tip)”. The words are not case-sensitive.
4) After typing in your expression, click on the “+” button to add it.
5) Now, you will be able to edit the “tip percentage” field for this particular order at any point in time – select an amount from the list (10%, 20%, etc., or 0%).
6) To delete the tip-adjusted version of your next receipt entirely, after making changes, go back to the Instacart Expressions screen and click “reset.”
This will clear all information related to this idea.
7) You can name more than one Instacart Expression, but keep in mind that you can apply from top to bottom – so pay attention to how you have named them.
The first instance is “(1),” and the second is “(2)”, etc.
8) (This tip is an advanced tip, which will be helpful for users who are familiar with Instacart)
You can also indicate one of your expressions as default on your profile page instead.
To do this, select “Update Profile” at the bottom of your profile page and then input whatever expression name has the indication “(Default).”
This will ensure that every time you place an order on Instacart, it will automatically apply without you having to go through all these steps each time.
Can Instacart Shoppers Change Tips?
Yes, Instacart shoppers can change the tip on their order after it’s submitted.
Until the customer notices “Your order is complete,” you can keep working on their order and add or remove items. You can also update the quantities and prices.
Once you click “Complete Order,” this notifies Instacart that you’ve finished your work, and they process payment for your shopper fee, groceries, tax, etc.
Also, note that you will still get paid for any canceled orders even if they are already in transit.
You cannot change the total amount of money they owe (the subtotal) because they pay when they pick up their groceries, but you can update things with product quantities.
You will not get paid for any order that you didn’t complete.
There may be other reasons your order is incomplete, such as particular items being unavailable or the customer canceling their order after its submission.
If you want to update other things on their order, such as removing an item and adding a new one, this should not affect your pay as long as you click “Complete Order.”
It will notify Instacart that everything is complete, and they complete payment for your shopper fee, groceries, tax, etc.
You cannot change the subtotal because customers pay when they pick up their groceries, and one cannot return groceries (unless defective).
It’s possible to view what happens to the tip if the user changes it after a shopper has “completed” an order.
The customer can change their tip before Instacart completes the shopper fee, groceries, tax, etc.
However, if they change it after its completion, then their tips are going to remain unchanged.
Does Shipt Remind Customers To Tip?
Yes. Customers receive notifications a few hours before their scheduled delivery that ask if they would like to tip their shopper for their upcoming order.
This allows customers to tip in advance before the delivery.
The notifications were conveniently added for our customers, so they wouldn’t have to worry about forgetting to leave a tip after their purchase.
Shipt strives to provide an exceptional experience, so they wanted to give them one less thing they would need to think about on the delivery day.
Shipt does not include a line for customers to add a gratuity on the shopping receipt or App.
However, there is an option for customers to add a tip when they get their order delivered.
There are three options on the delivery screen: “No Thank You,” “5% Tip,” and “10% Tip.”
The optional tipping feature allows customers who already have a set value of how much they want to tip in mind for convenience.
If customers know they would like to leave a 5% tip for their shopper but do not have cash available on hand.
They can select the 10% option from this screen instead of making another stop at an ATM or bank.
When the customer selects “10%” on the App, there will be an extra $2.50 to their final order total, including tax and fees.
From there, Shipt uses 100% of that money to pay their shoppers who pick up, bag, and deliver orders for customers.
Shoppers earn upwards of $15 per hour on average with this company through these payments combined with other incentives;
Like bonuses for meeting specific shopping goals each week or month.
If a customer does not select ‘Tip’ when they get their order delivered, there will be no tip collection, nor is any expected by the shopper who delivers it to them.
How to change the tip on an Instacart order after delivery
This is how you change the tip on an Instacart order after delivery.
After your items are in your Instacart order, you will see the subtotal.
From there, click on “Add a tip” to give the person who is delivering your groceries a little extra something-something.
TIP: You can do this even if you don’t have an account. Just sign up by using someone else’s account, and they’ll receive the tip, free.
(This works since signing up with someone else’s email bypasses the tips menu).
If you want to find out how much that person made from delivery fees and tips directly from Instacart, install the app (it’s free) and ask them yourself.
To install – open the app and click on “add a tip” on your payment screen.
This will show you how much each delivery person made from order fees and tips during their day of deliveries.
Can Instacart Drivers See Tips Before Delivery?
Yes. Immediately after orders get placed, customers get a view of their cart, which includes their tip.
The tip goes directly to the shopper because that’s who gets paid for driving to your place and picking up your order before bringing it to you.
Instacart shoppers/drivers can indeed see a customer’s tip before they make the delivery.
But this never indicates how much a “good” or “bad” tip will be because there are many reasons a shopper may not deliver with the guaranteed amount.
This would be possible only when you add wine or other alcoholic beverages into your cart and choose “skip a delivery,”
Instacart will consider these items as non-grocery items that a specific shopper type will deliver.
In my experience, they make about $0.50 for every bottle/can of wine and around $1-$2 for liquor, depending on the size.
A guaranteed tip is always different from an actual tip. Instacart won’t allow you to write tips before delivery.
This could create disputes between shoppers and customers because so many factors can play against both parties involved.
One reason the guaranteed pay may not meet up to what you expected it to be is that if there are construction or traffic jams.
Your Instacart shopper might be late making the delivery because of these circumstances, resulting in a lower guaranteed pay because of lateness even though they still did the job.
What Do Instacart Customers See?
Instacart system boasts a design that allows customers to see
- Order details, including delivery time
- Customers tip amount
- location of the store
- Items ordered
- delivery payment
Do Instacart Drivers Do The Shopping?
Yes, Instacart drivers are the ones who do the shopping unless they have to run an errand during their shift.
If you are unfamiliar with how grocery delivery services work, Instacart is a company that provides same-day grocery delivery.
You can get anything from fresh produce and meat to household items and everything in-between delivered on demand.
- There’s even alcohol available for some locations
- The way it works is people “subscribe” to the service and schedule deliveries
- Drivers then shop for your groceries and deliver them directly to your door within about an hour of placing your order. The cost is $3.99 per store plus a $5 tip
Can Shipt Leave Groceries At The Door?
No, Shipt will not leave groceries at your door when you are not home. Shipt have decided only to deliver when someone is there to accept the groceries.
The company apologizes for any inconvenience this may cause. It’s important to us that your groceries get delivered safely and intact.
If you would like to leave anything outside, Shipt recommends using an ice cooler or one of our reusable ice packs with some tape where you can write on it saying it’s okay.
If the delivery driver leaves groceries here (of course, make sure they are well sealed). Just remember they cannot put them inside of your fridge.
If you feel more comfortable leaving them in a place where you know no one will get access, please use one of our Ice Packs;
Make sure it stays sealed & securely taped so no water leaks out.
What Does Instacart Pay For Mileage?
It pays Instacart shoppers minimum wage ($10/hour) plus mileage reimbursement for driving their vehicle to make deliveries.
Instacart shoppers are independent contractors, not employees of Instacart. Shoppers set their schedules and determine which shifts they will accept.
Shopper pay depends on the shopper’s earnings (shopper rates multiplied by customer orders) and how many driving miles there were before confirmation of the order.
The rate paid for each order is pre-determined based on location but varies between stores & days of the week.
The following factors play into determining the overall rate that Instacart users get paid:
- Order acceptance rate (most important factor)
- Type (& quality) of store
- Time of day
Mileage reimbursement is besides compensation for making deliveries. Mileage rate varies based on geography, but Instacart covers a few miles.
Shopper mileage rates are set at 80 cents/mile in the U.S., 60 cents/mile in Canada, and 45 cents/mile in the U.K. & Ireland.
According to Instacart’s official website, their mileage rate is 80% of what the IRS reimburses (in 2017), currently 54 cents per mile (including tolls).
All shoppers make up to $20 per hour, including tips; this may take some time depending on where you live and how many hours you work.”
You have been in a position where you need to buy groceries and don’t have time to go out.
Instacart is a grocery delivery service that lets you order your favorite items with just one tap of your phone.
You can also change the amount of money you want them to tip or let them use their discretion based on the quality of service they provide during each delivery.
Before ordering, all customers see is an estimate of their total cost, including the price for every item plus any applicable taxes and fees (including tips).
Customers receive two options with tipping- either leaving cash at home or choosing from preset amounts listed next to each transaction type after delivering their goods.